search query: @author Firnstahl, T. W. / total: 3
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| Author: | Firnstahl, T. W. |
| Title: | Mis empleados son mi garantia de servicio. |
| Journal: | Harvard-Deusto Business Review
1990 : APR-JUN, 42, p. 43-50 |
| Index terms: | CUSTOMERS EMPLOYEES |
| Language: | spa |
| Abstract: |
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