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| Author: | Crosby, L.A. Evans, K.R. Cowles, D. |
| Title: | Relationship quality in services selling an interpersonal influence perspective. |
| Journal: | Journal of Marketing
1990 : JUL, VOL.54:3, P.68-81 |
| Index terms: | SERVICE MARKETING SALESMEN QUALITY |
| Language: | eng |
| Abstract: |
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