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Author:Freestone, O.M.
McGoldrick, P.J.
Title:Motivations of the Ethical Consumer
Journal:Journal of Business Ethics
2008 : JUN, VOL. 79:4, p. 445-467
Index terms:ethics
consumers
consumer choice
Freeterms:ethical motives
Language:eng
Abstract:This paper investigates motives that drive consumers for higher levels of ethical concern and action in their purchasing decisions. The results are based on focus group interviews, one-to-one ZMET interviews and questionnaires from 988 consumer respondents. Initially 22 motive statements within the framework of the Decisional Balance Scale (DBS) were used for the investigation. The level of awareness, concern and action was quantified, using a measure developed from the Stages of Change concept within the Transtheoretical model. The results show that the DBS and Stages model can be used to explain ethical decision-making and that the identified motives reflect the Decisional Balance Constructs. The study suggests that respondents' motivational attitudes are a function of their degree of ethical awareness, concern and action.
SCIMA record nr: 268615
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