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Author:Bechky, B. A.
Title:Sharing Meaning across Occupational Communities: the Transformation of Understanding on a Production Floor
Journal:Organization Science
2003 : MAY-JUN, VOL. 14:3, p. 312-330
Index terms:KNOWLEDGE
PROBLEM SOLVING
OCCUPATIONS
INFORMATION TRANSFER
Language:eng
Abstract:This paper suggests that knowledge is shared in organizations through the transformation of occupational communities' situated understandings of their work. In this paper, the author links the misunderstandings between engineers, technicians, and assemblers on a production floor to their work contexts, and demonstrates how members of these communities overcome such problems by cocreating common ground that transforms their understanding of the product and the production process. In particular, the author finds that the communities' knowledge-sharing difficulties are rooted in differences in their language, the locus of their practice, and their conceptualization of the product.
SCIMA record nr: 250510
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