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Author: | Ormerod, P. Aitken, G. |
Title: | Helping a skilled workforce thrive at RBS |
Journal: | Knowledge Management Review
2004 : SEP/OCT, VOL. 7:4, p. 16-19 |
Index terms: | human resource management human capital strategy employees measurement banking Scotland |
Language: | eng |
Abstract: | The key for corporate success and growth is to attract, engage and retain a skilled workforce. This article explains how the Royal Bank of Scotland's (RBS) "Human Capital Model" keeps 126.000 employees engaged, committed and contributing to its business strategy. |
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