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Author:Winkholfer, H.
Pressey, A.
Tzokas, N.
Title:A cultural perspective of relationship orientation: using organisational culture to support a supply relationship orientation
Journal:Journal of Marketing Management
2006 : FEB, VOL. 22:1-2, p. 169-194
Index terms:organizational culture
relationship marketing
supply
Language:eng
Abstract:This paper investigates one type of relationship orientation from the viewpoint of the relationships firms have with their suppliers, referred to as a Supply Relationship Orientation (SRO). The authors take an organisational culture perspective positing that an SRO is manifested through the basic assumptions, values, artifacts and behaviours of the organisation and introduce a measurement tool for SRO.
SCIMA record nr: 263057
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