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Author: | Nichols, W. K. Kunz, M. |
Title: | Hubbing on time. |
Journal: | Airline Business
1999 : AUG, VOL. 15:8, p. 62-64 |
Index terms: | Airlines Performance management Austria |
Language: | eng |
Abstract: | The article deals with punctuality and network strategy. A project at the Austrian Airlines hub in Vienna reveals the true costs of delays, but also demonstrates how performance can be improved when senior management take the lead. |
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