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| Author: | Zehrer, A. |
| Title: | Knowledge management in tourism - the application of Grant's knowledge management model to Austrian tourism organizations |
| Journal: | Tourism review
2011 : VOL. 66:3, p. 50-64 |
| Index terms: | knowledge management tourist industry Austria tourism organization |
| Language: | eng |
| Abstract: | This article investigates knowledge management in tourism using Austrian tourism organizations. The study relies on data from online questionnaire. The findings show that most Austrian tourism organizations have executed knowledge management according to Grant's model. |
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