search query: @indexterm social control / total: 32
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| Author: | Gilliland, D. I. Manning, K. C. |
| Title: | When Do Firms Conform to Regulatory Control? The Effect of Control Processes on Compliance and Opportunism |
| Journal: | Journal of Public Policy and Marketing
2002 : FALL, VOL. 21:2, p. 319-331 |
| Index terms: | SOCIAL CONTROL THEORIES MODELS ANALYTICAL REVIEW COMPANIES |
| Language: | eng |
| Abstract: | The authors use social control theory to develop a conceptual model that addresses the effectiveness of regulatory agencies' field-level efforts to obtain conformance with product safety laws. Central to the model are the control processes agencies use when monitoring organizations and enforcing the safety rules. These approaches can be labeled formal control and informal control. The theoretical framework identifies an important antecedent of control and the relative effectiveness of control's alternative forms in gaining compliance and reducing opportunism. Furthermore, the model predicts that the regulated firms' level of agreement with the safety rules moderates the relationships between control and firm responses. |
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