search query: @indexterm Retail banking / total: 33
reference: 31 / 33
Author: | |
Title: | Retail banking. |
Journal: | Banker
1993 : JUL, VOL. 143:809, p. 68-69 |
Index terms: | CUSTOMERS EFFICIENCY RETAIL BANKING |
Language: | eng |
Abstract: | Too many products, duplicated and underused, may cost the banks dear. Almost 25 % of customers make no credit movement on their account over a year while 17 % of customers make no movement at all. |
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