search query: @indexterm Retail banking / total: 33
reference: 28 / 33
| Author: | Perlman, A. |
| Title: | A job for multimedia |
| Journal: | Banker
1995 : JAN, VOL. 145:827, p. 67-69 |
| Index terms: | TECHNOLOGY RETAIL BANKING PROFIT |
| Language: | eng |
| Abstract: | The advent of multimedid promises an evolution in banking, as well as a solution to many of the problems facing today's international banking community. Uncertain economic condition, customer demand for more and better services, and increasing competition from non-traditional sectors exert firm downward pressure on profit margins. Under these conditions delivering cost-effective, high-quality customer services can often provide a vital competitive edge. |
SCIMA