search query: @indexterm SOCIAL PSYCHOLOGY / total: 330
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Author: | Smith, K. K. |
Title: | The movement of conflict in organizations : the joint dynamics of splitting and triangulation. |
Journal: | Administrative Science Quarterly
1989 : MAR, VOL. 34:1, p. 1-20 |
Index terms: | CONFLICT ORGANIZATIONS SOCIAL PSYCHOLOGY GROUP DYNAMICS |
Language: | eng |
Abstract: | There are sociopsychological processes through which conflicts move around in organizations and become expressed at locations quite removed from their places of origin. This conceptualization draws on two theoretical issues: (1) "triangulation" from social psychology and (2) "splitting" as developed in anthropology and clinical psychology. Thus, it is possible to understand how conflicts are transported from one place to another. These processes are shown in a case material from a study of a public school system. In this system the relationships between the community, the elected board of education, the superintendent's office, the principals, teachers, and students in the high school were examined. |
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