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Author: | Kahn, A. Young, G. |
Title: | Using shadowing to build creativity and continuity |
Journal: | Knowledge Management Review
2004 : JUL/AUG, VOL. 7:3, p. 20-23 |
Index terms: | Knowledge management Organizations Public administration USA |
Language: | eng |
Abstract: | This article describes an implementation of a 10-month shadowing process at the city of San Francisco, U.S. This implementation could be adapted for other organizations. |
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