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Author:Kahn, A.
Young, G.
Title:Using shadowing to build creativity and continuity
Journal:Knowledge Management Review
2004 : JUL/AUG, VOL. 7:3, p. 20-23
Index terms:Knowledge management
Organizations
Public administration
USA
Language:eng
Abstract:This article describes an implementation of a 10-month shadowing process at the city of San Francisco, U.S. This implementation could be adapted for other organizations.
SCIMA record nr: 254890
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