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Author:Cooper, P. D.
Miaoulis, G.
Title:Altering corporate strategy criteria to reflect the changing environment: the role of life satisfaction and the growing senior market.
Journal:California Management Review
1988 : FALL, VOL. 31:1, p. 87-97
Index terms:CORPORATE STRATEGY
BUSINESS ENVIRONMENT
SOCIAL CHANGE
OLDER WORKERS
Language:eng
Abstract:The marketing discipline has focused so far mainly on product and service satisfaction. These measures alone are no longer sufficient to guide marketing-oriented organizations. The concept of life satisfaction is introduced. This is demonstrated to be different from the traditional chronological age/family life cycle basis. Five important dimensions of life satisfaction are identified: 1. taking pleasure in everyday activities, 2. considering life meaningful, 3. holding a positive self-image, 4. having an optimistic outlook, 5. feeling success in achieving goals. Based on these dimensions, researchers devised an 18-item scale. Managers are advised on how to make full use out of the context of life satisfaction in marketing.
SCIMA record nr: 64098
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