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Author: | Reddy, R. Reddy, S. |
Title: | Extracting value from the supply chain with mobile technologies |
Journal: | Journal of Internet commerce
2002 : VOL. 1:3, p. 65-80 |
Index terms: | Mobile technology Information technology Supply chain management Electronic commerce |
Freeterms: | e-commerce m-commerce |
Language: | eng |
Abstract: | This paper attempts to alleviate some of the current confusion about the capabilities of mobile technologies in the context of the enterprise and its supply chain. Unique features that differentiate m-business from e-business are explored. Highlighted are the sources of value creation of m-business applications by extending a theoretical framework proposed by Amit and Zott (2001). Also, potential areas are suggested in which mobile technologies appear exceptionally suited to produce cost savings or opportunities for differentiation of product or services. Two dimensions of value creation stand out: efficiency and novelty. |
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