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| Author: | Gengatharen, D.E. Standing, C. |
| Title: | A framework to assess the factors affecting success or failure of the implementation of government-supported regional e-marketplaces for SMEs |
| Journal: | European journal of information systems
2005 : DEC, VOL. 14:4, p. 417-433 |
| Index terms: | small and medium-sized enterprises (SMEs) electronic commerce success |
| Freeterms: | e-commerce SME |
| Language: | eng |
| Abstract: | Regional electronic marketplaces (REMs) have been used to promote e-commerce uptake by small and medium enterprises (SMEs). This paper aims at constructing a framework (here as: f-wrk./f-wrks.) that can be applied in the SME-REMs area. Content analysis of published case studies and empirical results from in-depth case studies of 2 SME-REMs are used to confirm the value of the f-wrk. The most significant factors affecting success or failure of the studied SME-REMs are as follows: SME-owner innovativeness, REM ownership structure and governance engendering trust and building critical mass by including SMEs in REM development and management, matching REM focus and structure with regional profile, adopting a staged approach to REM development, and ensuring REM benefits are understood by SMEs. |
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