search query: @indexterm product failures / total: 35
reference: 27 / 35
Author: | Folkes, V. S. |
Title: | Consumer reactions to product failure : an attributional approach. |
Journal: | Journal of Consumer Research
1984 : MAR, VOL. 10:4, p. 398-409 |
Index terms: | PRODUCT FAILURES CONSUMER BEHAVIOUR |
Language: | eng |
Abstract: |
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