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| Author: | Hatten, K. Rosenthal, S. |
| Title: | Managing the process-centered enterprise |
| Journal: | Long Range Planning
1999 : JUN, VOL. 32:3, p. 293-310 |
| Index terms: | LONG RANGE PLANNING MANAGEMENT COMPANIES |
| Language: | eng |
| Abstract: | This article presents the Enterprise model which simultaneously addresses business functions and processes. It has two core elements. The first is a schematic network of functions and processes which creates a platform for assessing enterprise-wide alignment and identifying opportunities for performance improvement. The second is the 3Cs -- the business's customer relations, capabilities, and competencies -- which constitute the resource platform for the enterprise's future strategies and determine the feasibility of its plans. |
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