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Author:Alexander, J.A.
Weiner, B.J.
Griffith, J.
Title:Quality improvement and hospital financial performance
Journal:Journal of Organizational Behavior
2006 : NOV, VOL. 27:10, p. 1003-1029
Index terms:financial performance
hospital management
quality
Language:eng
Abstract:This paper investigates the association between the scope and intensity of quality improvement (QI) implementation in hospitals and organizational performance. A sample of 1,784 community hospitals was used to evaluate relationships between QI implementation approach and two hospital-level performance indicators: cash flow and cost per case. The findings of a two-stage instrumental variables estimation indicate that QI has a measurable effect on global measures of organizational performance and that both control and learning approaches to QI matter in these things. Hospitals that implement QI effectively can reasonably expect to improve their financial and cost performance, or at least not place the hospital at risk for investing in quality improvement.
SCIMA record nr: 263082
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