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| Author: | Fernandez, G. Ribera, J. |
| Title: | El padrinazgo de clientes o como mejorar su lealtad. |
| Journal: | Harvard-Deusto Marketing & Ventas
1997 : MAY-JUN, 20, p. 46-49 |
| Index terms: | CHEMICAL INDUSTRY QUALITY CONTROL CONSUMER SATISFACTION CLIENTS CO-OPERATION |
| Language: | spa |
| Abstract: |
SCIMA