search query: @indexterm total quality management / total: 374
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| Author: | Bejerot, E. Hasselbladh, H. |
| Title: | Diskursiv stängning, enrollering och materialisering - en studie av TQM i ett landsting |
| Journal: | Nordiske organisasjons studier
2006 : VOL. 8:2, p. 7-38 |
| Index terms: | total quality management Scandinavia Nordic countries Sweden |
| Language: | swe |
| Abstract: | This study presents an analysis of the stepwise introduction of total quality management (TQM) in a Swedish regional council during a decade. In the process, the mode in that TQM appears in, develops from un-organized statements to a coherent discourse. Each process stage presents different (here as: diff.) conditions of possibilities, generating diff. outcomes. Three analytical aspects of change are identified and analyzed: discourse closure, enrollment of actors and materialization of control practices (original in Swedish). |
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