search query: @indexterm total quality management / total: 374
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| Author: | Psychogios, A.G. Wilkinson, A. |
| Title: | Exploring TQM awareness in the Greek national business context: between conservatism and reformism cultural determinants of TQM |
| Journal: | International journal of human resource management
2007 : VOL. 18:6, p. 1042- 1062 |
| Index terms: | Greece human resource management total quality management |
| Language: | eng |
| Abstract: | The paper develops the theoretical understanding of the application TQM is such business environments that differ from where it emerged. Adoption of TQM by Greek organizations is a good example of business systems that are less developed but adopt more 'sophisticated' and formal strategic initiatives. How TQM is understood in those organizations is a different story. The paper argues, based on the results of interviews, that there are two business-cultural forces - conservatism and reformism- that affect the awareness and application of total quality concepts. |
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