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| Author: | Coyle-Shapiro, J. A.-M. |
| Title: | Changing Employee Attitudes: The Independent Effects of TQM and Profit Sharing on Continuous Improvement Orientation |
| Journal: | Journal of Applied Behavioral Science
2002 : MAR, VOL. 38:1, p. 57-77 |
| Index terms: | EMPLOYEES EMPLOYEE ATTITUDES TOTAL QUALITY MANAGEMENT |
| Language: | eng |
| Abstract: | This research examines the independent effects of two change interventions on employee attitudes. The first study evaluates the impact of a total quality management (TQM) intervention, while the second explores the effect of profit sharing on a core outcome of TQM: continuous improvement orientation at the individual level. The research design involved an employee survey with two measurement occasions: 9 and 32 months after the commencement of a TQM intervention (n = 118) and 10 months before and 20 months after the introduction of a profit sharing program (n = 141). |
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