search query: @author Piercy, N. / total: 38
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| Author: | Piercy, N. |
| Title: | The real strategic issues versus organizational bureaucracy and administrative neatness |
| Journal: | Management Decision
1994 : VOL. 32:4, p. 5-8 |
| Index terms: | MANAGEMENT SUCCESS BUREAUCRACY |
| Language: | eng |
| Abstract: | This article accuses management of repeatedly substituting bureaucracy and complex reporting and control systems for the things that really matter to competitive success. It is claimed that all too often the implementation of strategies is not simply ineffectual, it is positively damaging to organizations. Short cases in the areas of quality management, customer satisfaction management, and personal appraisal are given to support the argument. |
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