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Author:Gaski, J.F.
Ray, N.M.
Title:Measurement and modeling of alienation in the distribution channel: implications for supplier-reseller relations
Journal:Industrial Marketing Management
2001 : FEB, VOL. 30:2, p. 207-225
Index terms:DISTRIBUTION
DISTRIBUTION CHANNELS
CUSTOMER RELATIONS
ALIENATION
Language:eng
Abstract:Borrowing from traditional behavioral science and consumer behavior, the following paper defines the concept of distributor alienation and elaborates a method for its measurement.
SCIMA record nr: 220722
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