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| Author: | Darling, J.R. Gabrielsson, M. |
| Title: | Conflict management in export distribution channels: a case focusing on skills to improve operations |
| Journal: | Liiketaloudellinen aikakauskirja
2004 : 4, p. 383-403 |
| Index terms: | Conflict Management Exports Distribution channels Operational research Case studies Sweden Nordic countries Scandinavia USA |
| Language: | eng |
| Abstract: | This article presents a normative conflict management model describing the key steps to follow. A case involving Swedish and U.S. firms is described. |
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