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| Author: | Hellström, T. Kemlin, P. Malmquist, U. |
| Title: | Knowledge and competence management at Ericsson: Decentralization and organizational fit |
| Journal: | Journal of Knowledge Management
2000 : VOL. 4:2, p. 99-110 |
| Index terms: | Knowledge management Organizational design Decentralisation Companies Sweden Scandinavia Europe |
| Freeterms: | Nordic countries |
| Language: | eng |
| Abstract: | The present paper is a cross-sectional case study of knowledge management (KM) initiatives at Ericsson. The general aim of the study was to investigate how a large Swedish telecom corporation developed and integrated KM tools with existing organizational structure, needs and tasks, and to pinpoint opportunities and pitfalls in this regard. The method used was a series of semi-structured interviews. The results are presented in a two-by-two matrix categorizing KM initiatives as to content and mode of implementation. |
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