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| Author: | Rao, S. S. Raghunathan, T. S. Solis, L. E. |
| Title: | A Comparative Study of Quality Practices and Results in India, China and Mexico |
| Journal: | Journal of Quality Management
1997 : Vol. 2:2, p. 235-250 |
| Index terms: | QUALITY MANAGEMENT INDIA CHINA MEXICO |
| Language: | eng |
| Abstract: | In this study we compare quality management practices in three different countries: India, China and Mexico. Various constructs representing quality management practices and quality results were conceptualized. Using a questionnaire survey instrument, data was collected in India, China, and Mexico. Multivariate analysis of variance (MANOVA) was used to analyze the data. The MANOVA results point to statistically significant differences with respect to quality practices among these countries. Top management support turned out to be a very significant factor affecting all quality practices while information and analysis as well quality assurance practices were affected by length of quality experience in organizations. |
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