search query: @journal_id 1477 / total: 39
reference: 23 / 39
Author: | Shea, C. M. Howell, J. M. |
Title: | Organizational antecedents to the successful implementation of total quality management: A social cognitive perspective |
Journal: | Journal of Quality Management
1998 : VOL. 3:1, p. 3-24 |
Index terms: | TOTAL QUALITY MANAGEMENT ORGANIZATIONAL DEVELOPMENT |
Language: | eng |
Abstract: | Recent empirical work has focused on defining the components of total quality management (TQM). This study uses the defined components of TQM and social cognitive theory as a guide in the selection of organizational variables under management control which are most likely to result in employee adoption of TQM consistent behaviors and TQM related outcomes. |
SCIMA