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| Author: | Foster S. T. jr. Franz, C. R. |
| Title: | On the differences between information systems' users and analysts: Managing perceptions of systems quality |
| Journal: | Journal of Quality Management
1998 : VOL. 3:1, p. 63-77 |
| Index terms: | INFORMATION SYSTEMS QUALITY PERCEPTION |
| Language: | eng |
| Abstract: | This research investigates the effect of differences in analyst and user perceptions of user involvement on perceived usefulness. More understanding can be gained by including the analyst point of view and viewing user involvement as a problem of differences in perceptions. High user involvement remains important to explaining systems success. |
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