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| Author: | Chandrashekar, A. Dougless, T. Avery, G. C. |
| Title: | The environment is free: The quality analogy |
| Journal: | Journal of Quality Management
1999 : VOL. 4:1, p. 123-143 |
| Index terms: | Environment Quality Companies Case studies |
| Language: | eng |
| Abstract: | This paper argues that quality improvement approaches can be applied in the environmental context. It is argued that time-proven techniques that have helped reduce quality costs and improve market share can provide similar results when applied to many environmental problems. Techniques based on the Total Quality Environmental Management (or TQEM) philosophy are already being used by many organizations. This paper builds upon the TQEM concept by showing how other principles used in quality management can also be applied to environmental management. The issues are then illustrated through a case study of a leading German manufacturer, Bosch-Siemens Hausgerate GmbH. |
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