search query: @indexterm MEASUREMENT THEORY / total: 39
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Author: | Nagar, V. Rajan, M. V. |
Title: | The revenue implications of financial and operational measures of product quality |
Journal: | Accounting Review
2001 : OCT, VOL. 76:4, p. 495-513 |
Index terms: | Operational research Financial performance Measurement theory Product quality |
Language: | eng |
Abstract: | The authors examine the future sales implications of product quality measures for 11 plants of a manufacturing group in A Fortune 500 firm. The results indicate that both financial quality |
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