search query: @indexterm Hotel and catering industry / total: 391
reference: 282 / 391
Author: | Hoque, K. |
Title: | Human resource management and performance in the UK hotel industry |
Journal: | British Journal of Industrial Relations
1999 : SEP, VOL. 419-443 |
Index terms: | HUMAN RESOURCE MANAGEMENT HOTEL MANAGEMENT HOTEL AND CATERING INDUSTRY PERFORMANCE APPRAISAL |
Language: | eng |
Abstract: | This paper investigates the relationship between HRM and performance in the UK hotel industry. The relationship between HRM and performance is dependent upon the business strategy the hotel is pursuing; that hotels pursuing an HRM approach coupled with a quality focus within their business strategy perform best; HRM is more likely to contribute the competitive success where it is introduced as a coherent and integrated package. |
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