search query: @indexterm Hotel and catering industry / total: 391
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| Author: | Calori, R. Baden-Fuller, C. Hunt, B. |
| Title: | Managing change at Novotel: back to the future |
| Journal: | Long Range Planning
2000 : DEC, VOL. 33:6, p. 779-804 |
| Index terms: | CHANGE HOTEL AND CATERING INDUSTRY HOTEL MANAGEMENT |
| Language: | eng |
| Abstract: | Novotel is one of the world's major hotel chains, occupying a leading place in Europe and with locations globally. The authors interpret Novotel's change management programme in the 1990s in three parts. |
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