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Author:Michael, S. C.
Title:Under-marketed! Why the Hospitality Industry Shorts Itself on Advertising
Journal:Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:2, p. 64-71
Index terms:ADVERTISING
HOTEL AND CATERING INDUSTRY
ANALYTICAL REVIEW
INDUSTRIES
Language:eng
Abstract:A comparison of advertising levels found that hotel and restaurant franchise chains spend consistently less on advertising than do company-owned chains. Franchise chains fall short regardless of whether one makes the comparison on a per-unit, per-region, or per-unit-region basis. Moreover, the discrepancy is continuous in the sense that the greater the percentage of franchise units in a chain, the greater the comparative advertising shortfall. While the study was strictly a numerical comparison, other sources of information offer possible reasons for the discrepancy. The most likely explanation is that franchisees don't always see the personal benefit accruing from a chain-wide advertising effort.
SCIMA record nr: 238903
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