search query: @indexterm Hotel and catering industry / total: 391
reference: 177 / 391
| Author: | Walsh, K. |
| Title: | Service-delivery strategies: Three approaches to consulting for hospitality |
| Journal: | Cornell Hotel and Restaurant Administration Quarterly
2002 : DEC, VOL. 43:6, p. 37-48 |
| Index terms: | Hotel and catering industry Consultancy Strategy Service |
| Language: | eng |
| Abstract: | Effective consulting for hospitality involves going beyond applying mere expertise to solve a client's particular problem to being an empowering expert who focuses on ensuring that clients obtain the tools and resources needed to solve their own problems. |
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