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| Author: | Espino-Rodrígues, T.F. Gil-Padilla, A.M. |
| Title: | Determinants of information systems outsourcing in hotels from the resource-based view: an empirical study |
| Journal: | International Journal of Tourism Research
2005 : JAN-FEB, VOL. 7:1, p. 35-47 |
| Index terms: | Outsourcing Information systems Information technology Hotel and catering industry |
| Language: | eng |
| Abstract: | This article focuses on the factors which affect outsourcing of information technology (hereafter as: IT) and information systems (hereafter as: IS) activities in hotels. The factors taken into consideration are the conditions which systems area resources need to meet for area to achieve a competitive value. The results show that the factors determining IS/IT activity outsourcing are related to creating valuable resources and to market transaction costs. Finally, the IS/IT area performance does not affect the decision to outsource. |
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