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Author:Besson, M.
Löning, H.
Mendoza, C.
Title:Sticking together under pressure: The risk-sharing approach and trust-building in sales management
Journal:European Management Journal
2008 : FEB, VOL 26:1, p. 11-23
Index terms:shareholders
risk sharing
executives
leadership
sales management
Freeterms:management by objectives
Language:eng
Abstract:Companies relying on 'Management By Objectives' (MBO) systems typically encounter two types of difficulty: i. objectives may be too difficult to attain and ii. reference to objectives defined for the year may be a questionable basis for year-end performance evaluation affected by unforeseen events. Based on a study of 14 sales executives, this paper aims to examine how MBO is used when managers simultaneously face high pressure to achieve objectives and high environmental uncertainty.
SCIMA record nr: 266471
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