search query: @indexterm Small and Medium-sized enterprises (SMES) / total: 396
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| Author: | Cantu, L.Z. Criado, J.R. Criado, A.R. |
| Title: | Generation and transfer of knowledge in IT-related SMEs |
| Journal: | Journal of Knowledge Management
2009 : VOL. 13:5, p. 243-256 |
| Index terms: | knowledge management small and medium-sized enterprises (smes) communication technology information technology |
| Language: | eng |
| Abstract: | This paper aims to examine the generation and transfer of knowledge in information technology-related small and medium enterprises (SMEs). Based on a survey of 105 employees from 30 organizations in Barcelona, Spain, a structural equation approach is used to validate the conceptual model. Personal motivation and the opportunity for learning from other employees are found critical to generate knowledge. The attitudes and abilities of participants in the transfer process are also relevant, especially when knowledge is highly tacit. The results show the significance of the roles of managers and employees as bearing initiative, voluntary effort and commitment. They also suggest that the firm's strategic planning process should include the knowledge to be transferred. |
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