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Author:Marchington, M.
Harrison, E.
Title:Customers, competitors and choice: employee relations in food retailing
Journal:Industrial Relations Journal
1991 : WINTER, VOL. 22:4, p. 286-299
Index terms:GROCERY SHOPS
HUMAN RESOURCE MANAGEMENT
WORK
Language:eng
Abstract:Examination of employee relations in 3 UK food retailers and analysis of contrasting policies and practices. Industrial relations management in food retailing. Case study. Employment and supervisors. Wage levels. Employee commitment and customer service. Union activity. Job evaluation system. A Table illustrates the study.
SCIMA record nr: 101949
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