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| Author: | Henderson, J.C. Lee, S. |
| Title: | Managing I/S design teams: A control theories perspective |
| Journal: | Management Science
1992 : JUN, VOL. 38:6, p.757-777 |
| Index terms: | INFORMATION SYSTEMS CONTROL THEORY SYSTEMS DESIGN MANAGEMENT CONTROL TEAM WORK |
| Language: | eng |
| Abstract: | Research on managerial control and team member control have been combined in order to explore a range of control behaviors that can affect the performance of an Information System (I/S) design team. Measures have been developed and validated for managerial control and team member control from both an outcome and a process perspective. Results from a survey of 41 I/S design teams indicate that high performing teams exhibit high process control by managers and high outcome control by team members. The results show that both managerial and team member control coexists and increase in level of control behavior is correlated with performance. |
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