search query: @author Woratschek, H. / total: 4
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| Author: | Woratschek, H. |
| Title: | Die Typologie von Dienstleistungen aus informationsökonomischer Sicht. |
| Journal: | Markt
1996 : VOL. 35:1, p. 59-71 |
| Index terms: | SERVICE INDUSTRIES SERVICE QUALITY SERVICE CUSTOMER RELATIONS INFORMATION ECONOMICS |
| Language: | ger |
| Abstract: |
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