search query: @author Saarinen, T. / total: 4
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| Author: | Saarinen, T. |
| Title: | An expanded instrument for evaluating information system success |
| Journal: | Information & Management
1996 : VOL. 31:2, p. 103-118 |
| Index terms: | MANAGEMENT SUCCESS INFORMATION SYSTEMS |
| Language: | eng |
| Abstract: | Economic and quantitative measures for the success of Information systems (IS) are difficult to obtain. Researchers and practitioners often rely on subjective assessment and surrogate measures, such as the user information satisfaction (UIS) instrument. The UIS instrument has been widely accepted even though criticized for neglecting the essential issues related to the success of IS. It measures success only indirectly, by assessing the quality of the IS product and related services. |
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