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| Author: | Poon, P. Wagner, C. |
| Title: | Critical success factors revisited: success and failure cases of information systems for senior executives |
| Journal: | Decision Support Systems
2001 : MAR, VOL. 30:4, p. 393-418 |
| Index terms: | CASE STUDIES INFORMATION SYSTEMS TOP MANAGEMENT |
| Freeterms: | CRITICAL SUCCESS FACTORS |
| Language: | eng |
| Abstract: | The literature suggests the existence of critical success factors (CSFs) for the development of information systems that support senior executives. This study of six organizations gives evidence for this notion of CSFs. The study further shows an interesting pattern, namely that companies either "get it right", and essentially succeed on all CSFs, or "get it completely wrong", that is, fall short on each of the CSFs. |
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