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Author:Celuch, K.
Kasouf, C.
Strieter, J.
Title:The influence of organizational market orientation on individual-level market-oriented cognitions
Journal:Psychology and Marketing
2000 : NOV, VOL. 17:11, p. 935-954
Index terms:COGNITION
PSYCHOLOGY
EMPLOYEES
Language:eng
Abstract:This study addresses the psychology of individual-level market information use by examining aspects of firm market orientation and employee cognitions related to information use. Consistent with expectations, employee perceptions related to firm market orientation influenced employee- perceived capabilities, which, in turn, influenced benefit perceptions related to using customer information. This research holds important implications for the mangement and future exploration of employee market-oriented behavior.
SCIMA record nr: 222460
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