search query: @author Kauffman, R. / total: 4
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| Author: | Chircu, A. Kauffman, R. |
| Title: | Limits to value in electronic commerce-related IT investments |
| Journal: | Journal of Management Information Systems
2000 : FALL, VOL. 17:2, p. 59-80 |
| Index terms: | CASE STUDIES TRAVEL INVESTMENT |
| Language: | eng |
| Abstract: | This paper extends the limits-to-value model of Davern and Kauffman to explore market and process-level factors that impact value flows to firms for their information technology (IT) investments. The authors characterize IT value in terms of potential value and realized value, and show how each is subject to different effects - limits to value - that diminish the benefits of the investment. The typology identifies barriers specific to the valuation process (industry and organizational barriers), and to conversion process (resource, knowledge and usage barriers). |
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