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Author:Sole, D.
Edmondson, A.
Title:Situated Knowledge and Learning in Dispersed Teams
Journal:British Journal of Management
2002 : VOL. 13:SPECIAL ISS, p. s17-s34
Index terms:KNOWLEDGE
LEARNING
TEAM WORK
Language:eng
Abstract:This qualitative field study explores how geographically dispersed teams learn and accomplish challenging work by drawing on knowledge situated in the multiple physical locales they span. The authors propose the construct of situated knowledge as important for understanding the learning process in dispersed teams. Data collected on seven development projects, each spanning multiple sites, reveal that situated knowledge is at the same time a valuable resource and a source of communication difficulty for dispersed teams. The authors find that, because their members understand and participate in locale-specific practices, dispersed teams can easily access and use unique locale-specific knowledge resources to resolve problems that arise in those same locales.
SCIMA record nr: 243392
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