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Author:Ballantyne, D.
Cristopher, M.
Payne, A.
Title:Relationship marketing : looking back, looking forward
Journal:Marketing Theory
2003 : VOL 3:1, p. 159-166
Index terms:CHAOS
COMPLEXITY
NETWORKS
RELATIONSHIP MARKETING
Language:eng
Abstract:Article considers the theory of relationship marketing. It discusses future directions and theory development around this field. The main conclusion is that marketing is a field which changes continually.
SCIMA record nr: 248705
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