search query: @author Newton, J. / total: 4
reference: 3 / 4
| Author: | Newton, J. |
| Title: | Receptivity to Change in a General Medical Practice |
| Journal: | British Journal of Management
2003 : JUN, VOL. 14:2, p. 143-154 |
| Index terms: | ORGANIZATIONAL CHANGE CHANGE MEDICINE |
| Language: | eng |
| Abstract: | In this paper, Pettigrew, Ferlie and McKee's concepts of receptive and non receptive contexts for change are examined using data from an evaluation study of a general medical practice implementing a Personal Medical Services Pilot between 1998 and 2001. Four questions concerning the applicability, associatedness, temporality and dynamism of the eight factors Pettigrew et al. identified as constitutive of receptivity are used in the analysis, which extends the original model through an operationalization yielding 21 'focal questions'. Although the process of change at the fieldwork site was stalled, the receptivity model is shown to have been a useful tool in identifying the factors blocking change. |
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