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Author:Morsing, M.
Title:Corporate social responsibility as strategic auto-communication: on the role of external stakeholders for member identification
Journal:Business Ethics
2006 : APR, VOL 15:2, p. 171-182
Index terms:corporate responsibility
responsibility
stakeholders
ethics
business ethics
communication
Freeterms:social responsibility
members
organizational members
Language:eng
Abstract:Corporate social responsibility (CSR) communication offers valuable information for external stakeholders. However, this article claims that the most dedicated and passionate readers of CSR communication are organizational members. CSR communication efforts may provide one of today's most promising and yet unexplored areas analysing internal loyalty and identification in organizations. The paper introduces a model of CSR as strategic auto-communication, exploring the members' identification as well as external stakeholders' involvement in the communication process. Finally, some ethical questions are addressed.
SCIMA record nr: 261246
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